Recorded 12/9/16 | Download the Handout
Comments or other feedback? Questions about what you've seen? Use the comment area below or reach out direct at firstname.lastname@example.org
If you deactivate at user, and transfer their responsibilities to another user, and there is a policy in pending status, how is this policy affected? Is it sent back to the beginning of the approval workflow or may it progress along its course?
Hi Sherrie - The pending policy can progress along its existing course, even if the user who was deactivated was the current approver. To make the update official, we recommend performing updates via the Outdated Approval Workflow feature. For more on that process, see this article: https://support.policystat.com/hc/en-us/articles/211519663.
Thanks for reaching out!